Mediation, a form of dispute intervention that focuses on reaching understanding, offers plenty of tactics to help turn fraught deskside conversations into productive ones.
Sandra Canselier of Coclico explains why she had to escape the family business (and her small, rural French town) in order to bring her true self to the craft. She breaks down why welcoming activism in the workplace can ensure an ethical and sustainable business.
The designer with one foot in America and one in Europe discusses what it takes to be a Pentagram partner, the poor design of US passports, and why we must pay more attention to graphic design.
