J.R.R. Tolkien, C.S. Lewis, and why we all need a creative support group.
By David Burkus
Research says empathizing with our customers helps us overcome creative blocks and feel more energized than ever.
By Christian Jarrett
Sometimes, even when you've done everything right, client relationships can be derailed. From lawsuits to talking it out, here's what you can do about it.
By Vinay Jain
You can’t pick your family, but you can certainly pick your clients. With a little bit of work up front you can get the clients — and work — that you love.
By Paul Jarvis
The process of making contracts with your clients doesn’t have to be painful. Taking control is easier than you think.
Things will go wrong. And when they do, a quick apology can make sure you come out better on the other side.
By Scott McDowell
Why a few slight tweaks in mindset can drastically improve your negotiation skills.
By Heidi Grant Halvorson
Sometimes we can be our own worst enemy. Presenting three classic versions of fear of success, and what to do about them.
By Mark McGuinness
<br>Clients are the vehicle by which our work is put to use. So why do some of us view them with contempt? <br>
By John Caddell